Last updated: April 7, 2026

Orova Jewels is an Australian jewellery business offering fine jewellery, including gold, platinum and diamond jewellery.

If you have any questions about our website, products or orders, please contact us at contact.orovajewels@gmail.com.

By using the Orova Jewels website, you agree to follow these Terms & Conditions.

We may update these Terms & Conditions from time to time. Any changes will be posted on our website. By continuing to use our website, you agree to the updated terms.

Your rights under the Australian Consumer Law are not affected by these Terms & Conditions.

Our jewellery must be of acceptable quality, match its description and be suitable for its intended purpose.

If there is a major problem with a product, you may have the right to a refund, replacement or other remedy under Australian Consumer Law.

If the problem is not major, we may repair or replace the product where required by law.

We do our best to make sure that all product information, photos and prices on our website are correct.

However, mistakes can sometimes happen.

• Product prices and details may change without notice.
• Product images may look slightly different from the actual jewellery due to lighting or screen settings.
• If there is an obvious pricing or product information error, we may contact you before processing your order.
• We reserve the right to correct errors on our website.

All prices shown on the website are in Australian dollars unless stated otherwise.

Payment must be completed when placing an order unless another payment option is offered at checkout.

We may accept credit cards, debit cards and other payment methods shown at checkout.

By making a payment, you authorise Orova Jewels and our payment provider to process your payment.

We take care to show our jewellery as accurately as possible.

The appearance of a product may vary slightly depending on your device, screen settings, lighting and photography.

The actual size of jewellery may also look different in photographs compared with its real size.

All content on the Orova Jewels website, including our photos, videos, text, logos, designs and graphics, belongs to Orova Jewels or is used with permission.

You must not copy, reproduce, change, publish or use our content without our written permission.

If you send us feedback, photos, ideas or other content, you confirm that you have the right to share it with us.

You must not send content that is false, misleading or belongs to someone else.

By sending content to Orova Jewels, you allow us to use it for business, customer service or marketing purposes where appropriate.

Custom and personalised jewellery is made especially for you.

Because these pieces are made to your specific requirements, custom or personalised jewellery cannot be returned or refunded, except where required under Australian Consumer Law.

Before production begins, we will confirm the important details of your custom order with you.

Custom designs, images and videos created by Orova Jewels remain the property of Orova Jewels.

We respect your privacy and take care when handling your personal information.

For more information about how we collect and use your information, please see our Privacy Policy.

If you have any questions about these Terms & Conditions, our products or your order, please contact us:

Orova Jewels
Email: contact.orovajewels@gmail.com